Privacy Policy

Kanvii Fashion (“we,” “our,” or “us”) operates the website kanviifashion.in. This Privacy Policy describes how we collect, use, disclose, and protect the personal information of users (“you” or “your”) who visit our website and use our services.

1. Information We Collect

a) Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone/mobile number
• Shipping and billing address
• PIN code, city, and state

b) Payment Information

We do not directly store your payment card details. All payment transactions are processed securely through our payment partner, Razorpay. The payment data collected may include:

• UPI ID (for UPI payments)
• Transaction reference numbers
• Payment method type (Card, UPI, Net Banking, Wallet, COD)

c) Browsing Information

We automatically collect certain information when you browse our website:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process, ship, and deliver your orders
• Account Management: To create and manage your user account
• Communication: To send order updates, shipping notifications, and respond to inquiries
• Marketing: To send promotional offers, newsletters, and updates (with your consent; you can opt out anytime)
• Improvement: To analyze website usage patterns and improve our services, products, and user experience
• Security: To detect and prevent fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with the following trusted partners only as necessary to provide our services:

• Delhivery (Shipping Partner): We share your name, address, phone number, and order details for shipping and delivery purposes
• Razorpay (Payment Gateway): Payment information is shared securely with Razorpay for transaction processing
• Analytics Providers: Anonymous, aggregated data may be shared with analytics tools (e.g., Google Analytics) to improve our website
• Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality (login sessions, cart data, security tokens)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Secure Password Storage: User passwords are hashed using bcrypt encryption and are never stored in plain text
• CSRF Protection: Our forms are protected against Cross-Site Request Forgery attacks
• Access Controls: Only authorized personnel have access to user data
• Regular Security Audits: We periodically review and update our security practices

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your account and personal data by contacting us
• Opt-Out: You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails
• Data Portability: You can request your data in a machine-readable format

To exercise any of these rights, please contact us at admin@kanviifashion.in.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

• The updated policy will be posted on this page with a new “Last Updated” date
• For significant changes, we may notify you via email or a prominent notice on our website
• Your continued use of our website after changes constitutes acceptance of the updated policy