Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the Kanvii Fashion website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

We reserve the right to modify these terms at any time. Continued use of the website after any changes constitutes acceptance of the modified terms.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms:

• You must be at least 18 years of age or have parental consent to use this website
• You agree not to use the website for any illegal or unauthorized purpose
• You must not transmit any viruses, malware, or harmful code
• You must not attempt to gain unauthorized access to our systems or other users’ accounts
• You must not scrape, crawl, or collect data from our website without written permission
• We reserve the right to terminate access to users who violate these terms

3. Account Registration

When you create an account on Kanvii Fashion:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate our terms or appear fraudulent

4. Product Information & Pricing

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise
• We make every effort to display product colors and details accurately; however, actual colors may vary slightly due to screen settings
• Prices are subject to change without prior notice
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
• Product availability is subject to stock and may change without notice
• We reserve the right to limit the quantity of items purchased per order

5. Orders & Payments

When you place an order on our website:

• An order confirmation email does not constitute acceptance of the order; we reserve the right to cancel orders for reasons including stock unavailability, pricing errors, or suspected fraud
• We accept the following payment methods:
  • Razorpay (Credit Card, Debit Card, Net Banking, Wallets)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Cash on Delivery (COD) — Additional ₹29 COD handling charge applies
• All online payments are processed securely through Razorpay with SSL encryption
• We do not store your credit/debit card information on our servers

6. Shipping & Delivery

Please refer to our detailed Shipping Policy for complete information. Key highlights:

• We ship across all India via our logistics partner, Delhivery
• Delivery charges range from ₹49 to ₹129; free shipping on orders above ₹999
• Estimated delivery: 5–7 business days for metro cities, 7–10 business days for other areas
• Delivery timelines are estimates and not guaranteed

7. Returns & Refunds

Please refer to our detailed Return & Refund Policy for complete information. Key highlights:

• 7-day return window from the date of delivery
• Items must be unworn, unwashed, with original tags and packaging
• Free return pickup by Delhivery
• Refunds processed within 7–10 business days

8. Intellectual Property

All content on the Kanvii Fashion website is protected by intellectual property laws:

• The Kanvii Fashion name, logo, tagline (“Style That Defines You”), and all visual branding elements are our intellectual property
• All product images, descriptions, graphics, design elements, and website content are owned by Kanvii Fashion or used with permission
• You may not copy, reproduce, distribute, modify, or create derivative works from our content without written permission
• Unauthorized use of our intellectual property may result in legal action

9. User Conduct

Users of our website agree to:

• Provide truthful and accurate information in all interactions
• Not post or submit offensive, defamatory, or misleading reviews or content
• Not use the website to harass, abuse, or harm other users or our staff
• Not engage in fraudulent activities, including but not limited to fake orders, chargebacks, or misuse of promotional offers
• Respect the rights and privacy of other users

10. Limitation of Liability

To the fullest extent permitted by law:

• Kanvii Fashion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
• We are not liable for any loss of data, profits, or business opportunities
• Our total liability for any claim shall not exceed the amount paid by you for the specific order in question
• We are not responsible for delays or failures caused by events beyond our reasonable control (force majeure), including natural disasters, pandemics, strikes, or government actions

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or the use of our website shall be subject to the exclusive jurisdiction of the courts in Barabanki, Uttar Pradesh, India.

12. Dispute Resolution

In the event of any dispute:

• We encourage you to contact us first to resolve the issue amicably
• If the dispute cannot be resolved through direct communication, both parties agree to attempt mediation before pursuing formal legal action
• Any formal legal proceedings shall be conducted under the jurisdiction of Indian courts

13. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.